Frequently Asked Questions

Nimbus is proud to be the choice of many Dental Schools, Hygiene Programs & Hospitals, because of its superior quality and effectiveness. Nimbus is a true soft bristle toothbrush.

Nimbus toothbrushes have been professionally shown to clean better than “Other manual toothbrushes.” Nimbus efficiently removes plaque and debris by reaching into areas not accessible with traditional toothbrushes.  This is because of Nimbus’s original two level Microfine Extra Soft Bristle design.

Nimbus brushes utilize long tapered bristles which gently clean and reach in between teeth and gums.  The shorter supportive bristles brush away debris and help support the longer bristles.

Here is a list of why Nimbus is made with Xtra Soft Bristles.

• Reduces the risk of trauma to gums and teeth
• Provides comfort for those with sensitive mouths
• Helps prevent receding gums
• Allows bristles to properly reach in between teeth and gums to gently remove plaque and debris

All of our toothbrushes have Microfine Xtra Soft Bristles.

Regular: Standard full size brush head. Traditional full-size toothbrush used & enjoyed by everyone.

Compact:  Slimmer brush head. Great for everyone, preferred by those with: Smaller mouths, Teens & pre-teens, Those looking for a little more control.

Nimby:  Midsize brush head & a shorter handle for Kids. Originally designed for children ages 2+. Great travel brush for both Adults and Kids.

Regular:   7.73 inches, 196.4 mm

Compact:   7.72 inches, 196 mm

Nimby:   6.14 inches, 156 mm

Regular:  1,480

Compact:  1,360

Nimby:  1,200

Handles: Polypropylene & Elastomer (Rubber)

Bristles: Polybutylene Terephthalate

  Yes, they are.

Yes. Nimbus has been highly recommended by Periodontists, Oral Surgeons and Implant Specialists because of its ability to gently and effectively reach into areas around implants and other permanent and temporary oral dental structures.  Nimbus clears away plaque and other particles which get caught and build up around these areas.

Yes, they are 100% vegan, containing no animal byproducts and never tested on animals.

Always shake off the excess water from the toothbrush. Place it in an upright position to ensure that it dries thoroughly.  Never store your brush in a closed or airtight container, because bacteria loves moisture.  Remember to rinse the toothbrush in hot, but not too hot water after use (Do Not Boil.) This will help remove bacteria and debris.

We recommend changing your Nimbus toothbrush every 2 to 3 months.

Not only will changing your toothbrush ensure the cleanliness of the brush, it will maintain the integrity of the bristle structure.  If the extra soft bristles start to separate or bow to the sides from overuse or even heavy brushing, (please brush softly) it is time for a new brush.

Yes.  In fact, Nimbus has significantly reduced the amount of non-recyclable materials used by 30% and will continue to do so. 

Nimbus is always looking for more sustainable materials, which can maintain the structural integrity necessary for a quality toothbrush.

Nimbus textured fibers have been uniquely coated and compressed to comfortably slide into the spaces between teeth and gums.  The fibers “puff out” as they come in contact with the mouth’s natural moisture and expand in the gaps between teeth.  This characteristic allows the Nimbus Expanding Floss to cover more surface area between the teeth, which effectively removes more plaque and food particles compared to traditional floss.

Here are some features and benefits of the Nimbus Expanding Floss:

1. Enhanced Cleaning: The expansion helps the floss to better conform to the shape of the teeth and gaps, providing a more thorough cleaning. The increased surface area as the floss expands helps in capturing and removing more plaque and debris.
2. Sensitivity:  It's typically softer and gentler on the gums, which makes it a good option for people with sensitive gum or dental work.
3. Ease of use: Many users (especially those with tight contacts) find it easier to use and more effective, leading to better flossing habits.

The Nimbus Expanding Floss has proven to be gentle and durable when used correctly.

***All floss may shred if not used properly, especially if there are chips or sharp areas between teeth.

Nimbus Expanding Floss is made from high quality and safe ingredients: such as woven nylon expanding fibers, which are gently coated with microcrystalline wax and natural mint powder.

Nimbus Expanding floss DOES NOT contain PFAS (polyfluoroalkyl substances).

Orders placed through our website are generally processed within 1-2 business days.

Orders placed on Friday afternoon normally are not processed until the following business day.

Continental U.S. Average Delivery Times:

• USPS Ground Advantage: 5-7 business days
• USPS Priority Mail: 1-4 business days

*Estimated delivery dates provided are not guaranteed.

• International shipments are not guaranteed and do not qualify for refunds, cancellations, or exchanges.
• USPS delivery times are not guaranteed. They are only estimates provided by USPS.
• International orders may be subject to additional duties, taxes, or tariffs. Please check with your local customs office for more information.
• Nimbus Dental is not responsible for any customs fees, duties, or tariffs incurred upon delivery to the destination country.

If you think your order is lost in transit, please let us know. Email us at orders@nimbusdental.com. Please include your name, phone number, address & tracking number.  We also suggest contacting your local post office. Check with a neighbor which seems to be the # 1 place your package ends up.

If your order is confirmed lost by Nimbus, we will send out a replacement. If you prefer a refund, please let us know.  We’ll replace or refund lost orders up to 30 days from order placement.

To ensure your satisfaction, Nimbus Dental products are 100% guaranteed against any manufacturing defects within 30 days from the date of purchase.

All returns must be authorized by Nimbus Dental.

• Products must be in factory condition and in their original, unopened outer and inner packaging.
• Returns are subject to restocking fees and return postage.
• Returns past 30 days will not be accepted.
• International shipments do not qualify for refunds, cancellations or exchanges.

To request a return authorization, please call our Customer Service Department:

📞 866.646.2871 (Toll Free)

✉️ Email: orders@nimbusdental.com

Please Contact Us for any other inquiries.