Shipping and Return Policy

Shipping Policy

Domestic Shipping

USPS First Class 2 business day and USPS Priority Mail 1 business day are not guaranteed. They are only USPS estimates.

*** Average delivery times within the continental United States are 5-7 days.

International Shipping

International shipments are not guaranteed and do not qualify for refunds, cancellations or exchanges.

USPS First Class and USPS Priority Mail are not guaranteed. They are only USPS estimates.

International shipments may have additional duties and taxes. Please check with your customs department for further information. Please note we are not responsible for any additional duties or tariffs that may be accumulated upon arrival to the destination country.

Order Processing

Orders placed through our website normally ship within 1-2 business days. On rare occasions or during exceptionally busy times, we do experience stockouts, which can cause a longer delay in an order. If this happens we will do our best to contact you promptly.

Return Policy

To ensure your satisfaction, Nimbus Dental products are 100% guaranteed from any manufacturing defects within 30 days from date of purchase.

Nimbus Dental must authorize all returns.

To request a return authorization, please call our Customer Service Department at 650.949.5449 (CA) or email

Product Returns

  • All products must be in factory condition, in its original outer and inner unopened packaging.
  • Returns will be subjected to re-stocking fees and return postage.
  • Returns past 30 days will not be accepted.

Please Contact Us for any other inquiries.